Return Policy

PromoPlace ,wants you to be completely satisfied with your purchase. If you decide within 30 days that you do not want the product you purchased, you may return it for a refund or exchange as long as it is unopened and in its original packaging.

Shipping & Handling is non-refundable.

Opened items cannot be returned unless defective or damaged. In such cases, the item will be exchanged for the same title.

Products must be returned within 30 days from the date you placed your order. It may take up to 7 business days to process your return after we receive your product.

In order to receive a (refund or exchange) you must contact us for a Return Authorization number before returning your product.

Send us an e-mail and we will respond as quickly as possible. Average response time is up to 24 hrs for e- mail.

If you do not receive a response from us within 24 hours, it's either because your email was not received by us, or our response to you was caught by your spam filter.

Please contact us to resolve any issues there may be.

Mailing Address:

26 central street, Suite 1
Winthrop, MA - 02152
United States